This practical course will provide you with strategies and techniques to help you increase your Emotional Intelligence (EI) and as a result build effective, collaborative relationships. The trainer will use a framework to explain EI and focus on developing relevant EI competencies
It is now accepted that technical ability or professional knowledge alone is not enough to be successful in today's challenging workplace environment.
To be able to interact with others, make decisions, take optimal actions in solving problems, and cope with change or challenges demands something more. This something more is EI.
By the end of the training course you will be able to:
- Manage the daily challenges of your professional role
- Apply an EI framework to effectively manage relationships
- Communicate in a meaningful way and engage others
- Enhance team and individual performance
- Understand your EI strengths and development areas
Is it for me?
This course will benefit managers or supervisors responsible for team success, those involved in customer relationships or individuals seeking to improve their professional performance.
All cancellations must be emailed to firstname.lastname@example.org Fees payable for cancellations are as follows:
More than 14 days before the date of the course - No fees payable
3 – 14 days before the date of the course - £50 administration fee
Less than 3 days before the date of the course - 50% of total fees payable
We will accept a substitute delegate at any stage at no charge.
Should AKU Training need to cancel or postpone an event for any reason, as much notice as possible will be given and an alternative date may be offered. If the alternative date is unacceptable to you any delegate fees will be fully refunded. AKU Training is not liable for any subsequent loss.
Whilst the programme is correct at the time of going to press, AKU Training reserves the right to change the details of the training course at any time. Alterations may be beyond our control.
At certain events photographs and recordings may be taken for promotional purposes.
If you have any questions regarding this booking please contact the Events Team on 028 9016 0587 or email email@example.com